
A Leading Across Cultures Blog Article
| by
Hanlie van Wyk

If you’re managing a team today, you’re probably feeling the squeeze from both sides.
Senior leaders expect results, agility, and innovation. Your team expects clarity, support, and a sense that their work actually matters.
And you stand right in the middle, trying to hold it all together. In conversations with managers around the world, I hear the same questions:
“How do I keep my people engaged when everyone is tired?”
“How do I build trust across cultures, locations, and time zones?”
“How do I have honest performance conversations without damaging the relationship?”
Where I come from, in Southern Africa, we use a word that speaks directly into these challenges: Ubuntu.
Ubuntu is often translated as, “I am because we are.” It means who I am - as a person, as a professional, as a leader - is deeply connected to who we are together. My success is tied to the success and wellbeing of the people around me.
For managers, Ubuntu is not an abstract philosophy. It gives you a practical way to think about everyday leadership moments:
● The way you run your team meetings.
● The way you listen when someone disagrees with you.
● The way you balance holding people accountable with caring about them as humans.
Most of the real work on your team happens in the spaces between people. Between you and your direct reports, between experienced staff and new joiners, between colleagues from different cultures, departments, or functions. Those spaces are where trust is built or broken, where people either speak up or stay silent, where problems are solved or quietly buried.
Leading with Ubuntu means treating those spaces as part of your job, not as a “nice extra.”
It asks questions like:
● “How do I show up so that people feel seen and respected, even when I have to give tough feedback?”
● “How do I help my team move from ‘my task’ to ‘our shared goal’?”
● “How do I create an environment where people feel safe to ask for help, share ideas, and admit mistakes?”
You don’t need a new title or a big budget to do this. You need a shift in how you see your role: not just as a task manager, but as a builder of connection, trust, and shared success. When your team feels that “I am because we are,” they are more likely to support each other, share knowledge, and step up when it really counts.
Here are simple, concrete behaviors a manager can try this week to bring a bit more Ubuntu into their team.
Start meetings with a human check‑in
Ask one question before business: “How are you arriving today?” and let each person share one sentence. This signals that people matter beyond their tasks.Practice one round of deep listening
In your next 1:1, give the other person two full minutes to speak without interruption, then reflect back what you heard before responding. This models respect and empathy.Invite every voice once
During a team discussion, explicitly ask each person for their view, especially quieter members or those from different cultures or functions. This builds inclusion and shared ownership.Highlight “we” contributions
When you recognize good work, name at least one example of people supporting each other (“I want to celebrate how Ana stayed late to help Sam finish the client deck”). This reinforces collective success, not just individual heroics.Pair people to share knowledge
Set up one knowledge‑sharing coffee/virtual chat: pair two colleagues to teach each other one small thing they know well. This grows “stronger people make other people stronger.”Ask one Ubuntu question in tough moments
When there’s conflict or pressure, ask: “What decision here honors both our results and our relationships?” This keeps dignity, accountability, and connection in view at the same time.
Because if “I am because we are,” then the real measure of your leadership is not only what you achieve, but how your people grow, together, under your care.

Hanlie van Wyk
Hanlie grew up in Apartheid-era South Africa, witnessing firsthand the power of leadership to drive social change and bridge deep divides. Inspired by Nelson Mandela’s presidency, Hanlie dedicated her career to helping leaders navigate complex, polarized environments.
As a social scientist, systems thinker, and head of a behavioral research lab, Hanlie has worked across four continents, developing strategies that turn diversity into a business advantage and inclusion into a leadership strength.
Her expertise lies in guiding organizations through cultural complexity with empathy, rigor, and a commitment to sustainable change.
